Customer Assurance
Shared Responsibility Model
Clear accountability between Synapse Cyber and customer organizations.
Synapse Cyber Responsibilities
Platform security architecture, tenant-aware authorization, secure application changes, infrastructure configuration, service monitoring, backup processes, vulnerability response, and protection of internal administrative access.
Customer Responsibilities
User lifecycle management, least-privilege role assignment, strong authentication, endpoint security, lawful and appropriate data submission, review of reports, and timely response to recommendations and account alerts.
