Privacy Policy

This starter Privacy Policy explains the general information practices of Synapse Cyber. It should be reviewed and finalized by qualified legal counsel before public launch.

Information We Collect

We may collect account information, organization details, assessment responses, support communications, billing-related identifiers, and technical logs necessary to provide and secure the service.

How We Use Information

Information is used to operate the platform, deliver consulting and assessment services, provide support, improve security, meet contractual obligations, and communicate with customers.

Customer Data Ownership

Customers retain ownership of the information they submit. Synapse Cyber processes customer data only as required to provide authorized services and meet legal obligations.

AI Processing

AI may assist with assessment analysis and report drafting. Published reports are subject to authorized consultant review. Customer information will not be represented as excluded from model training unless the actual provider configuration and contract support that claim.

Sharing and Subprocessors

Information may be shared with approved infrastructure, payment, email, analytics, and AI service providers that support delivery of the service. A current subprocessor list should be maintained.

Security

Synapse Cyber uses administrative, technical, and organizational measures designed to protect information. No service can guarantee absolute security.

Retention and Deletion

Information is retained according to contractual, operational, and legal requirements. Customers may request deletion subject to applicable obligations and backup retention periods.

Contact

Privacy questions may be sent to privacy@synapse-cyber.io.

This document is a business starter template and is not legal advice.