Customer Security
Customer Security Guide
Recommended practices for protecting your Synapse Cyber account and organizational data.
Use Strong Authentication
Use unique passwords and enable MFA whenever available.
Apply Least Privilege
Assign only the role each user needs and review access periodically.
Manage Departures Quickly
Remove or disable access immediately when employees or contractors leave.
Minimize Submitted Data
Do not upload secrets, credentials, or unnecessary regulated data.
Secure Endpoints
Use supported systems, encryption, EDR, patching, and safe browser practices.
Report Concerns
Contact Synapse Cyber promptly if you suspect account misuse or exposure.